Transit News and Information
BWG Transit is excited to announce a partnership with Argo!
Argo is launching soon as BWG's new On-Demand Smart Routing™ public transit service. For the next few weeks, Argo buses will run alongside existing BWG Transit buses. The full Argo service rollout will be available to all residents in the coming weeks.
Argo staff will be travelling on existing routes to provide information on the service and how to access it.
About On-Demand
Argo Smart Routing™ offers On-Demand service using smaller vehicles and dynamic routing.
The service allows residents to request a ride near their door for a standard transit fare, is fully accessible and operates throughout the urban area of Bradford West Gwillimbury.
Rides can be requested through a mobile app, computer or by phone.
There are no guarantees that trips will be a direct ride, but ride times should be improved over the existing fixed routes. Customers may share the vehicle with others travelling in a similar direction, making stops along the way. This model ensures equitable service is available to all who need it.
BWG Transit fares will continue to apply to the entire transit network, including the Argo On-Demand service. Operation will be 6:30 am to 7:30 pm, Monday through Friday and Saturday 7:30 am to 7:30 pm (no Sunday or holiday service).
Please check back over April for updates on BWG Transit and Argo services.
FAQ
The On-Demand transit system is a new, flexible service in Bradford West Gwillimbury, where residents can request rides from their doorstep to their destination through an easy-to-use app. This service utilizes a smart routing system to optimize routes based on real-time demand. It's a fully accessible, electric transit system developed in partnership with the Canadian company Argo.
The On-Demand transit service launched on April 3, 2025, as a pilot project. The service will run until March 31, 2026, during which the full transition from fixed bus routes will take place.
Riders can book a ride using the Argo Transit app, the Argo website, or by calling a dispatcher. The service is available within Bradford’s urban settlement boundary, Monday to Friday from 6:30 a.m. to 7:30 p.m., and on Saturdays from 7:30 a.m. to 7:30 p.m. There will be no service on Sundays.
The new system provides door-to-door service, offering easier access to jobs, education, healthcare, and other community services. It also helps reduce traffic, saves taxpayers money, and is environmentally friendly, with fully electric buses. The service improves accessibility for seniors, individuals with disabilities, and underserved populations.
The Argo Transit system uses a smart-routing algorithm that adjusts routes in real-time based on rider demand. This ensures more efficient and personalized service, with estimated pick-up and drop-off times provided via the app. The system also tracks bus locations in real time, so riders can see when the bus will arrive.
The service is available within Bradford’s urban settlement boundary.
Yes, there will be a transition period at the beginning to assist with riders moving over to the on-demand service.
The buses used in the pilot project are four fully accessible, electric vehicles called Argo X1. They are about the size of a modern SUV and can carry up to 18 passengers, including 10 seats and space for standing or wheelchair passengers. The buses are compact enough to fit in a standard parking space and have been inspected and certified for safety.
Riders can pay for their ride by scanning a QR code provided in the app, tapping their transit pass, or paying cash. Fares will remain the same as the current transit system. If paying cash it is $3. If using easy pass/app it is $1
Riders may request a trip in "real time" starting at 6:30 am to 7:15 pm. The system goal is to have a bus arrive to you within 20 minutes of trip request on weekdays.
Rider names and destinations are kept private from other passengers. Riders can also request to be dropped off early, and the routing system will update in real time to reflect this change.
During high-demand periods, the system will use smart routing to predict demand and adjust accordingly.
The Argo buses are fully accessible and can accommodate people with mobility challenges, including those using wheelchairs. The system is designed to be inclusive and provide easy access for all residents. When requesting a trip via the app please indicate if you use a wheelchair/scooter or you are bringing your bicycle by using the filter option next to the number of Riders option. If requesting over the phone, please inform dispatch. The software will ensure a vehicle with wheelchair space or bicycle rack availability is dispatched.
If the bus arrives early, it will wait for the scheduled departure time. However, once the departure time arrives, the bus will leave, whether or not all riders are onboard. This ensures that buses stay on schedule for everyone.
Yes, riders can track their bus in real time using the app, which shows estimated pick-up and drop-off times. The system will adjust these times as new requests come in.
Yes, the buses used in the On-Demand service are fully electric, helping to reduce emissions and promoting a greener environment.
The Town will gather data throughout the pilot project to assess its effectiveness. By the end of July, the town expects to have enough information to decide whether to recommend extending the program or opening up a multi-year contract for other companies to bid on.
For more information, visit the town’s website or download the Argo Transit app for iPhone or Android
Yes. When requesting a ride you can book for multiple riders and have the option to prepay
No. The bus will only visit a stop where and when a trip has been requested through the app or by calling.
If you are unable to make your trip please cancel with as much notice as possible. Multiple late cancellations or "no shows" may result in suspension from the service
The 90 minute transfers will remain in effect. easyPASS cards will automatically apply the transfer, if you pay via the app or cash on board the vehicle, please request a paper transfer.
Yes, trips can be cancelled through the app or by calling. Please cancel with as much notice as possible. If you need to edit your requested trip you must cancel your trip and request another trip.
For Current Service Information:
To reach Argo services please visit https://www.rideargo.com/
To reach BWG Bus Services for general inquiries, information on service and detours for Route 1, 2A or 2B, please contact Voyago at:
Phone – 289-470-1266
Email – bwg.info@voyago.ca
To reach BWG Shuttle Services for general inquiries and booking rides, please contact Town Taxi at:
Phone – 905-775-5656
Contact information for transit partners
Linx Transit
Webpage – https://simcoe.ca/residents/linx-transit/
Phone – 1-800-263-3199
Email – transit@simcoe.ca
GO Transit
Webpage – https://www.gotransit.com/en
Phone – 1-888-438-6646
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Live Map
BWG's transit system provides bus service for residents who are looking for an alternate mode of transportation to get to their appointments, shopping, amenities and more.
Real-Time Bus Info provides passengers with bus location as it travels along the route. The map updates every 8-10 seconds.
Please note that BWG buses will be shown only. Should a temporary bus be on route it would not be shown on the map, please refer to the scheduled timing or call 289-470-1266 and speak with Dispatch.
Live information can also be found on several transit apps available through the App Store and Google Play.
You can also follow BWG Transit on Facebook for information on current service issues, upcoming detours or information on transit.
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BWG Transit Routes & Schedules Now on Google Maps!
Want to know how to get to a destination in Bradford via transit?
Visit Google Maps on your desktop or via the phone app and ask for directions from your start location to your destination. Be sure to choose transit as the method of travel. Google will tell you what time the bus will be at the closest stop and give you directions on any transfers that may be required.
